Support

Something not working, or an idea for the app? Write to me and I’ll get back to you as soon as I can.

Writing from the app is even better: Settings › Contact support or Send feedback adds your app version, so I can help faster.

Common questions

How do I cancel Pro?

On your iPhone, open Settings › your name › Subscriptions › Alright, Done, and tap Cancel Subscription. You can also get there from the app: Settings › Manage subscription. You keep Pro until the end of the period you’ve paid for.

When am I charged after the free trial?

The trial lasts 14 days. You’re charged when it ends, unless you cancel at least 24 hours before. If notifications are on, the app reminds you 2 days before the trial ends.

I bought Pro, but the app doesn’t show it

Open Settings in the app and tap Restore purchases. Make sure you’re signed in with the same Apple Account you used to buy Pro.

How do I get a refund?

Apple handles payments and refunds. Request one at reportaproblem.apple.com.

What happens to my lists if Pro ends?

Nothing is deleted. All your lists stay and keep working. You can only create new lists up to the free limit, your usual items are kept but hidden, and shopping stats show this week only. Come back to Pro any time and everything is there again.

Will my lists move to a new iPhone?

Yes, when you move your data with an iCloud backup or by transferring directly from your old iPhone. The app doesn’t sync between devices yet.

I don’t get reminders

Check iPhone Settings › Notifications › Alright, Done and allow notifications. Then, in the app, open Settings › Reminders and pick your shopping days.

How do I delete all my data?

Delete the app from your iPhone. Everything it stored is deleted with it.

Can I change the app’s language?

The app follows your iPhone’s language. To use a different one just for this app, open iPhone Settings › Apps › Alright, Done › Language.